Privacy Policy
DRAFT FOR LEGAL REVIEW.
This Privacy Policy explains how SP&DE Specialized Pneumatic and Dust Extraction (Company Reg: 2000/018448/07) ("SP&DE", "we", "us") collects, uses, shares and protects personal information when you use this website, in line with the Protection of Personal Information Act 4 of 2013 (POPIA).
1. Responsible party
SP&DE Specialized Pneumatic and Dust Extraction, 26 Swartberg Street, Alrode South, Alberton, 1451; P O Box 737, Glenvista, Johannesburg, 2058. Our Information Officer can be contacted via the Contact Us page.
2. Information we collect
Information you give us: your name, email address, telephone number, company name and the content of any enquiry you submit through our contact form. Information collected automatically: IP address, browser and device type, pages visited and similar usage data, collected through cookies and similar technologies (see our Cookie Policy).
3. Why we process your information
To respond to your enquiries and provide product and technical information; to manage our business relationship with you; to operate, secure and improve this website; and to comply with our legal obligations. We rely on your consent, the performance of a contract or steps towards one, our legitimate interests, and compliance with the law as lawful grounds for processing.
4. Direct marketing
We will only send you electronic direct marketing if you have consented, or if you are an existing customer and the marketing relates to similar products or services. You may opt out at any time using the unsubscribe link or by contacting us.
5. Sharing your information
We may share personal information with SP&DE group companies, authorised distributors, and service providers who host and operate this website (including Wix.com Ltd.) and who process information on our behalf under written agreements requiring appropriate security. We do not sell personal information.
6. Cross-border transfers
Some of our service providers and group companies are located outside South Africa. Where personal information is transferred outside South Africa, we ensure it is protected by laws, binding agreements or corporate rules that provide an adequate level of protection, as required by section 72 of POPIA.
7. Security
We take appropriate, reasonable technical and organisational measures to prevent loss of, damage to, or unauthorised access to personal information. If we have reasonable grounds to believe your information has been compromised, we will notify you and the Information Regulator as required by law.
8. Retention
We keep personal information only for as long as necessary for the purpose for which it was collected, or as required or permitted by law, after which it is deleted or de-identified.
9. Your rights
You have the right to request access to the personal information we hold about you; to request correction or deletion of inaccurate, irrelevant, excessive or unlawfully obtained information; to object to processing; to withdraw consent; and to lodge a complaint with the Information Regulator (South Africa) at inforeg.org.za. Requests may be made through our Contact Us page. Our PAIA/POPIA Manual sets out the formal process.
10. Children
This website is intended for business users and is not directed at children. We do not knowingly collect personal information from children.
11. Changes
We may update this policy from time to time. The latest version will always be available on this page.